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How to Get In-Person Tax Help from the IRS

In-Person Tax Help

When working on your taxes, questions will come up that you don’t feel you are getting clear answers for. The IRS does offer help, and yes, in-person tax help. The IRS Taxpayer Assistance Center (TAC) lets you find and call to schedule an in-person appointment. The people you will be talking to are provided by the IRS when your tax issue cannot be resolved online or by phone.

Of course, exhaust the self-service options on before calling for an appointment. Many questions can be found here without you having to drive to a Tax Assistance Center. Their Publication 5136, of the IRS Services Guide, has additional information about where to receive help.

Before you call:

  • The Interactive Tax Assistant asks the taxpayer a series of questions and provides answers based on their input.
  • IRS Publication 17 covers a broad range of topics and updates on tax law changes.
  • The IRS Tax Map finds all the relevant tax information needed in one place.
  • The IRS mails millions of letters every year. Each one deals with a specific issue and provides specific instructions on what to do so careful reading is essential.

Checking on a refund status:

  • Use the “Where’s My Refund?” online tool to check the status of a tax refund.
  • Call 800-829-1954 anytime, to access the audio version of this tool.
  • Taxpayers should have their Social Security number, filing status and exact refund amount ready.

Making a payment:

Getting Forms & Publications:

  • View, download and print federal tax forms and publications anytime. Dozens of IRS publications are available for download in ePub format.

Still need in-person tax help?

  • You should call 844-545-5640 to schedule an appointment.
  • The Contact Your Local Office tool on helps taxpayers find the closest IRS TAC, the days and hours of operation, and a list of services provided.

Keep in mind, the IRS does not initiate contact with you using social media or text message. Contact normally comes in the mail. Be safe and check out this post about IRS scams if you receive anything that looks “fishy”.

Tax Tip Courtesy of IRS.

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