Earlier this year, I began a journey within my businesses. I set out to solidify, strengthen, and condense the KPIs, PIs, and KRIs in the companies. As I embarked on this journey, I decided that I wanted to share my experience with you. I wanted to give you an authentic look at me as a business owner. Through this process, I hope you gain some valuable insights into approaching this task within your own company. Fortunately, I haven’t had to do this on my own. My incredible team has aided me, and today, I’m sharing what I’ve learned about leadership KPIs from my friend and colleague, David Kent.